Thompson TG-585

Updated at August 9th, 2024

Table of Contents

Current Status Suggestions Comments

Current Status

Not Supported.

Suggestions

Replace Device.

Comments

This router is not compatible with Hosted Voice services. There is no method to disable the internal SIP ALG on the device. Other customers have found that bridging the device to a compatible router did not result in a workaround. We recommend replacing this device with a compatible modem and router.

 

**All routers and firewalls must forward the correct ports and configure Whitelisting for Hosted Voice Services; please click here for more information.

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