211, 311, 411, 511, 611, 711, 811, 911, 933 and 988 Reserved Numbers

Updated at July 27th, 2024

Local Information and Emergency Numbers

When using the Business Phone or Residential service the following actions are unavailable:

N11 Number Dialed

Action

Notes

211 Allowed for Extension Dialing to extension 211 if assigned. It will not work for community services if available in your local area. Search the web for a 10 digit alternative.
311 Message Played "This phone can not dial 311 Municipal Services, please do a web search for a local 10 digit alternative."
411 Message Played

"This phone can not dial 411 Directory Assistance, please do a web search for a local 10 digit alternative."

The caller can alternatively dial Area Code + 555-1212 for 10 digit Directory Assistance. For example 4035551212 for AB Directory Assistance.

Charges apply $1 per call.

511 Message Played "This phone can not dial 511 Traffic Information, please do a web search for a local 10 digit alternative."
611 Connected to Support Queue For Technical Support
711 Message Played "This phone can not dial 711 Relay Services, please do a web search for a local 10 digit alternative."
811 Message Played "This phone can not dial 811 numbers, please do a web search for a local 10 digit alternative."
911 Connected to 911 Center DO NOT TEST without arranging in advance with support and the 911 Emergency Center; failure results in First Responders showing up at the registered 911 Address, and charges may also apply by the local authority. 
933 Test Number for 911  Used to Text to Speech Readback of Registered address from eny endpoint.
988 Reserved for National Suicide Hotline Reserved for National Suicide Hotline

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