SNOM M500 Provisioning

Updated at September 5th, 2024

SNOM M500 Provisioning 

Features that cannot be configured in our v44 upgrade

The M500 (BLF/speed dial/call park keys/etc. are not Button Builder configurable and will need to be configured via overrides/defaults)

 

This article explains how to provision the Snom M500 base station and accompanying M55 handset / M58 desk set. 

Provisionable Devices

Button Builder profiles and the M500 config format have been added for the following devices:

  • M500 DECT Base 
  • M55 wireless handset
  • M58 desk set

Button Builder Configuration

A new Button Builder implementation has been created for the M500 to utilize the M500's features with minimal configuration steps.

M500 Base Station Overview

The M500 base station can be linked to other M500 base stations to add capacity for active calls and devices. 

Maximum call/device values are as follows:

 

 

 

 

Add M500 Base Station 

This section explains how to add an M500 device for the first time in Button Builder.
 

 

 

 

 

 

 

 

 

Setup Base Stations

  1. Navigate to the Button Builder and select the Snom 500.

     
  2. In the Base tab, use the "select a role" dropdown to specify the type of configuration.


     
Base Tab - "Select a Role" Description
Single Configure the base station as a singular base. Once added as type “Single,” the user can configure up to 10 handsets/desk sets.
Primary Configure the base station as the primary base from which the secondary base stations will inherit their respective settings. Once added as “Primary,” the user can configure up to 16 handsets/desksets if linked to another base station configured as “secondary.”
Secondary

Configure the base station as the secondary base station that will link to the primary and inherit all common settings from said primary base station.

If the type “secondary” is chosen, the user will be shown the following screen.


 

To link the “secondary” to the “primary” base station, enter the MAC address of the “primary” base station. Once the device has been provisioned, it will have the proper site ID and can connect to the primary.

Proceed to the next section to set up endpoints.

 

Setup Endpoints for Base Stations

As explained above, handsets and desk sets can be configured after M500 base stations have been set up. 

In the Add Handset tab (next to the Base tab), click “Add Handset.” Then, select the handset from the dropdown menu (either the M55 handset or the M58 desk set) one at a time. 



Click the Add Handset button to save changes. Repeat these two steps if adding multiple devices (such as the M55 handset AND the M58 desk set).

Then, proceed to the next section to configure line appearances.

 Configure Lines for the Endpoints

Now that the endpoints have been added, configure the line appearances next. 

Line Appearance: This is the traditional choice. 

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