Supported Microsoft Licenses for Microsoft Teams Phone Connector

Updated at July 27th, 2024

Scope

Intended Audience: All End Users

This document will show you which Microsoft Licenses are supported for Microsoft Teams Phone Connector.

 

Requirements:

  • Each Microsoft User and the Global Administrator must have a Microsoft User License and a Microsoft Phone System License.
  • One extra Microsoft User and Microsoft Phone System License will be temporarily required during the initial setup. The licenses may be removed after setup.
 

Getting Started

Below are two lists of Microsoft User licenses. The first list has the Microsoft 365 SKUs that require a phone system addon license. The second list has the Microsoft 365 SKUs that already include the add-on. Review each list to determine whether the Microsoft Phone System add-on will be needed for each user.

NOTE: This does not include the Microsoft Teams Phone connector license that may be required by your voice provider.

Eligible Microsoft Licenses that require the Phone System Addon

The below licenses are eligible for the Microsoft Phone System add-on.

Note: If using BUSINESS_VOICE_MED2 then you will need to remove the calling plan.

Microsoft User Licenses

Product Name
User SKUs
GUID
Enterprisepackplus Student ENTERPRISEPACKPLUS_STUDENT 98b6e773-24d4-4c0d-a968-6e787a1f8204
Enterprisewithscal Student ENTERPRISEWITHSCAL_STUDENT 05e8cabf-68b5-480f-a930-2143d472d959
M365 F1 COMM M365_F1_COMM 50f60901-3181-4b75-8a2c-4c8e4c1d5a72
M365edu A3 Stuusebnft M365EDU_A3_STUUSEBNFT 18250162-5d87-4436-a834-d795c15c80f3
M365edu A5 Stuusebnft M365EDU_A5_STUUSEBNFT 31d57bc7-3a05-4867-ab53-97a17835a411
Microsoft 365 A3 for faculty M365EDU_A3_FACULTY 4b590615-0888-425a-a965-b3bf7789848d
Microsoft 365 A3 for students M365EDU_A3_STUDENT 7cfd9a2b-e110-4c39-bf20-c6a3f36a3121
MICROSOFT 365 BUSINESS SPB cbdc14ab-d96c-4c30-b9f4-6ada7cdc1d46
MICROSOFT 365 E3 SPE_E3 05e9a617-0261-4cee-bb44-138d3ef5d965
Microsoft 365 F1 M365_F1 44575883-256e-4a79-9da4-ebe9acabe2b2
Microsoft 365 F3 SPE_F1 66b55226-6b4f-492c-910c-a3b7a3c9d993
Microsoft 365 GOV G3 M365_G3_GOV e823ca47-49c4-46b3-b38d-ca11d5abe3d2
MICROSOFT TEAMS EXPLORATORY TEAMS_EXPLORATORY 710779e8-3d4a-4c88-adb9-386c958d1fdf
Mtr Prem MTR_PREM 4fb214cb-a430-4a91-9c91-4976763aa78f
Office 365 A1 for faculty STANDARDWOFFPACK_FACULTY 94763226-9b3c-4e75-a931-5c89701abe66
Office 365 A3 for faculty ENTERPRISEPACKPLUS_FACULTY e578b273-6db4-4691-bba0-8d691f4da603
OFFICE 365 BUSINESS ESSENTIALS O365_BUSINESS_ESSENTIALS 3b555118-da6a-4418-894f-7df1e2096870
OFFICE 365 BUSINESS PREMIUM O365_BUSINESS_PREMIUM f245ecc8-75af-4f8e-b61f-27d8114de5f3
OFFICE 365 ENTERPRISE E1 STANDARDPACK 18181a46-0d4e-45cd-891e-60aabd171b4e
OFFICE 365 ENTERPRISE E2 STANDARDWOFFPACK 6634e0ce-1a9f-428c-a498-f84ec7b8aa2e
OFFICE 365 ENTERPRISE E3 ENTERPRISEPACK 6fd2c87f-b296-42f0-b197-1e91e994b900
OFFICE 365 ENTERPRISE E3 DEVELOPER DEVELOPERPACK 189a915c-fe4f-4ffa-bde4-85b9628d07a0
OFFICE 365 ENTERPRISE E4 ENTERPRISEWITHSCAL 1392051d-0cb9-4b7a-88d5-621fee5e8711
OFFICE 365 F1 DESKLESSPACK 4b585984-651b-448a-9e53-3b10f069cf7f
OFFICE 365 GCC G3 ENTERPRISEPACK_GOV 535a3a29-c5f0-42fe-8215-d3b9e1f38c4a
OFFICE 365 SMALL BUSINESS ESSENTIALS SMB_BUSINESS_ESSENTIALS dab7782a-93b1-4074-8bb1-0e61318bea0b
OFFICE 365 SMALL BUSINESS PREMIUM SMB_BUSINESS_PREMIUM ac5cef5d-921b-4f97-9ef3-c99076e5470f
Spe E3 Rpa1 SPE_E3_RPA1 c2ac2ee4-9bb1-47e4-8541-d689c7e83371
Standardpack Gov STANDARDPACK_GOV 3f4babde-90ec-47c6-995d-d223749065d1
Standardwoffpack Iw Faculty STANDARDWOFFPACK_IW_FACULTY 78e66a63-337a-4a9a-8959-41c6654dfb56
Standardwoffpack Iw Student STANDARDWOFFPACK_IW_STUDENT e82ae690-a2d5-4d76-8d30-7c6e01e6022e
Standardwoffpack Student STANDARDWOFFPACK_STUDENT 314c4481-f395-4525-be8b-2ec4bb1e9d91

Phone System Add-ons

Product Name
SKU
GUID
Mcocap Faculty MCOCAP_FACULTY 420c7602-7f70-4895-9394-d3d679ea36fb
Mcocap Gov MCOCAP_GOV b1511558-69bd-4e1b-8270-59ca96dba0f3
Meeting Room MEETING_ROOM 6070a4c8-34c6-4937-8dfb-39bbc6397a60
Meeting Room Faculty MEETING_ROOM_FACULTY 132b5ce3-eb0b-4d49-91fa-2932ffe4971c
Meeting Room Noaudioconf MEETING_ROOM_NOAUDIOCONF 61bec411-e46a-4dab-8f46-8b58ec845ffe
MICROSOFT 365 PHONE SYSTEM FOR GCC MCOEV_GOV a460366a-ade7-4791-b581-9fbff1bdaa85
MICROSOFT 365 PHONE SYSTEM FOR STUDENTS MCOEV_STUDENT 1f338bbc-767e-4a1e-a2d4-b73207cc5b93
MICROSOFT 365 PHONE SYSTEM FOR TELSTRA MCOEV_TELSTRA ffaf2d68-1c95-4eb3-9ddd-59b81fba0f61
MICROSOFT 365 PHONE SYSTEM_USGOV_DOD MCOEV_USGOV_DOD b0e7de67-e503-4934-b729-53d595ba5cd1
MICROSOFT 365 PHONE SYSTEM_USGOV_GCCHIGH MCOEV_USGOV_GCCHIGH 985fcb26-7b94-475b-b512-89356697be71
Microsoft Business Voice BUSINESS_VOICE e5a17adf-8f0d-4b57-bc14-d331235f9307
Microsoft Business Voice Medium Telco BUSINESS_VOICE_MED2_TELCO 08d7bce8-6e16-490e-89db-1d508e5e9609
Microsoft Business Voice Medium Without Calling Plan BUSINESS_VOICE_DIRECTROUTING_MED 8330dae3-d349-44f7-9cad-1b23c64baabe
Microsoft Business Voice Medium2 BUSINESS_VOICE_MED2 a6051f20-9cbc-47d2-930d-419183bf6cf1
Microsoft Business Voice Without Calling Plan BUSINESS_VOICE_DIRECTROUTING d52db95a-5ecb-46b6-beb0-190ab5cda4a8
Microsoft Phone System for faculty MCOEV_FACULTY d979703c-028d-4de5-acbf-7955566b69b9
Mtr Prem Us Can MTR_PREM_US_CAN 03070f91-cc77-4c2e-b269-4a214b3698ab
PHONE SYSTEM Teams Phone Standard MCOEV e43b5b99-8dfb-405f-9987-dc307f34bcbd
Teams Phone with Calling Plan MCOTEAMS_ESSENTIALS
This includes the Domestic Calling Plan. To prevent provisioning delays, ensure that it is removed from the Microsoft Admin Center.
ae2343d1-0999-43f6-ae18-d816516f6e78

Microsoft Business Voice licenses have been retired by Microsoft as of the end of June 2022. Using the Teams Phone license is the recommended replacement

Eligible Microsoft Licenses that include the Phone System Addon

The below licenses include the add-on for Phone System and do not need any additional purchase from Microsoft.

Product Name
SKU
GUID
Microsoft Teams Shared Devices (previously "Common Area Phone") MCOCAP 295a8eb0-f78d-45c7-8b5b-1eed5ed02dff
M365 G5 Gcc M365_G5_GCC e2be619b-b125-455f-8660-fb503e431a5d
Meeting Room GOV MEETING_ROOM_GOV 9571e9ac-2741-4b63-95fd-a79696f0d0ac
Microsoft 365 A5 for faculty M365EDU_A5_FACULTY e97c048c-37a4-45fb-ab50-922fbf07a370
Microsoft 365 A5 for students M365EDU_A5_STUDENT 46c119d4-0379-4a9d-85e4-97c66d3f909e
Microsoft 365 E5 SPE_E5 06ebc4ee-1bb5-47dd-8120-11324bc54e06
Microsoft 365 E5 without Audio Conferencing SPE_E5_NOPSTNCONF cd2925a3-5076-4233-8931-638a8c94f773
Microsoft 365 GOV G5 M365_G5_GOV b0f809d5-a662-4391-a5aa-136e9c565b9d
Office 365 A5 for faculty ENTERPRISEPREMIUM_FACULTY a4585165-0533-458a-97e3-c400570268c4
Office 365 A5 for students ENTERPRISEPREMIUM_STUDENT ee656612-49fa-43e5-b67e-cb1fdf7699df
OFFICE 365 ENTERPRISE DEVELOPER E5 DEVELOPERPACK_E5 c42b9cae-ea4f-4ab7-9717-81576235ccac
OFFICE 365 ENTERPRISE E5 ENTERPRISEPREMIUM c7df2760-2c81-4ef7-b578-5b5392b571df
OFFICE 365 ENTERPRISE E5 WITHOUT AUDIO CONFERENCING ENTERPRISEPREMIUM_NOPSTNCONF 26d45bd9-adf1-46cd-a9e1-51e9a5524128
OFFICE 365 GCC G5 ENTERPRISEPREMIUM_GOV 8900a2c0-edba-4079-bdf3-b276e293b6a8

Minimum License Requirements

You NEED a minimum of 2.

  • One must be assigned to the Global Administrator
  • One must be available (unassigned). This will be assigned to a TMC created management user which is required for setup. The licensing can be unassigned 2 hours after the Direct Routing setup, but the management user must remain.

Additional Questions

Microsoft is continuously renaming and adding/retiring licenses. If you want to use a combination that is not on the lists above please let us know for further guidance.

Note:

  • Microsoft can take up to 24 hours to propagate changes in Office and Teams.
    • Can take a while to build a Direct Route.
    • Can take a while for a Teams User to see their dial pad.
    • Can take a while to assign Users licenses.
    • Can take a while for licenses you purchase to show as active.

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