Unavailable Extensions

Updated at August 30th, 2024

Local Information and Emergency Numbers

When using the Business Phone or Residential service the following actions are unavailable:

N11 Number Dialed

Action

Notes

211 Allowed for Extension Dialing to extension 211 if assigned. It will not work for community services if available in your local area. Search the web for a 10 digit alternative.
311 Message Played "This phone can not dial 311 Municipal Services, please do a web search for a local 10 digit alternative."
411 Message Played

"This phone can not dial 411 Directory Assistance, please do a web search for a local 10 digit alternative."

The caller can alternatively dial Area Code + 555-1212 for 10 digit Directory Assistance. For example 4035551212 for AB Directory Assistance.

Charges apply $1 per call.

511 Message Played "This phone can not dial 511 Traffic Information, please do a web search for a local 10 digit alternative."
611 Connected to Support Queue For Technical Support
711 Message Played "This phone can not dial 711 Relay Services, please do a web search for a local 10 digit alternative."
811 Message Played "This phone can not dial 811 numbers, please do a web search for a local 10 digit alternative."
911 Connected to 911 Center DO NOT TEST without arranging in advance with support. 
933
911 testing number
Calling 933 will give you a readback of the address associated with your 911 profile
988
Suicide Prevention Hotline
Will call the suicide prevention hotline

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