Troubleshooting WebPhone Registration Problems

Updated at August 29th, 2024

Prerequisites

  1. Access to the portal
 

Registration requirements

  1. Microphone and speakers
  2. Using Google Chrome (Only supported browser)
  3. Internet access with sufficient bandwidth and low latency
  4. Device permission for the microphone and speakers
If microphone permission is blocked, your webphone will look like the following:
When permission is granted the webphone will register like so:

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