Multi-factor Authentication Enforcement

Updated at September 27th, 2024

Important Call To Action:

Please contact the partner team to get a Multi-factor Authentication (MFA) report scheduled to enable enforcement of MFA for Reseller Level Access by October 15, 2024. Resellers will then be able to request MFA for their Domains For either Office Manager and Site Managers immediately, or for the whole domain.  All Site Managers and Office mangers must have this turned on by Dec 31, 2024.

 

Enforcement of Multi-factor Authentication (MFA) by October 15, 2024

The digital landscape has changed tremendously, leading to increasingly sophisticated cyber threats. As organizations expand their online presence, protecting sensitive information has become crucial. One key security measure gaining emphasis across various compliance standards is Multi-factor Authentication (MFA).

MFA strengthens user account security by requiring multiple verification methods to confirm a user's identity. These methods typically fall into three categories: something you know (like a password), something you have (such as a hardware token or smartphone), and something you are (biometric data).

MFA is considered a vital control in nearly all compliance frameworks.

As we work towards achieving SOC 2 compliance, it's important to grasp the significance of enforcement of MFA in this context.

The Service Organization Control (SOC) 2 report focuses on a business's non-financial reporting controls concerning its systems' security, availability, processing integrity, confidentiality, and privacy.

Relevance of MFA to SOC 2:

The trust principles of SOC 2, especially regarding security, underscore the importance of robust user authentication:

  • CC6.1: This criterion addresses logical and physical access controls, highlighting the need for strong access mechanisms that MFA can significantly enhance.
  • CC6.2: This criterion pertains to person or entity authentication, emphasizing the necessity of MFA, particularly for remote access or when handling sensitive data.

Given the rise in cyber threats, the importance of advanced authentication measures like MFA cannot be overstated. Compliance standards worldwide increasingly recognize this need and incorporate MFA requirements into their guidelines. For organizations, this serves as both a mandate and a proactive step in strengthening their cybersecurity posture.

While MFA is an essential layer of security, it should be considered part of a comprehensive security strategy. Successful implementation will depend on understanding the specific requirements of each compliance standard and integrating MFA effectively into existing organizational processes.

Sample Report

User set up

When the user is set to set its MFA, the following window will display in the browser, disabling the ability to navigate normally in the portal until the MFA process is done.

Once clicked on "Configure MFA," the following window will display:

Once completed with the passcode and password, clicking the " Activate " button will try to set MFA. If the passcode or the password is wrong, an error message will display, and the window will reload for another attempt. “Conflict” means the wrong password.

A message will be displayed if successful, and the Portal will be available for use.

Microsoft experience is defined here.

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