Call Parking Codes

***                            

Dynamically Park a Call (5101 to 5109)

*<Call Park Queue>

Park a Call into a static call park queue

Call Forwarding Codes

*72<number>

Set Call Forward ALWAYS Destination 

*41<number>

Set Call Forward BUSY Destination

*42<number>

Set Call Forward NO ANSWER Destination

*40        

Activate Call Forward ALWAYS

*90

Activate Call Forward BUSY

*91

Disable Call Forward BUSY

*92

Activate Call Forward NO ANSWER

*93

Disable Call Forward NO ANSWER

*73

Disable Call Forward

Voice Mail Codes

5001 or *98

Access owned voicemail

5000

Access voicemail management

Other Star Codes

*94

Call Record Start

*95

Call Record End

*67<3 to 11 Digit phone number>

Caller ID and Name Block (Privacy)

*77

Activate Block Anonymous

*87

Disable Block Anonymous

*88

Setup Hotdesking

*89

Release Hotdesked Phone Back to Owner

*78

Enable Do Not Disturb (DND)

*79

Disable Do Not Disturb (DND)

Contact Center Agent Codes

*50

Agent Login for one (1) call

*51

Agent Login

*52

Agent Logout

Special Feature Codes

Transfer key + 03<extension number>#

Transfer to voice mail directly

Transfer key + 04<extension number>#

Transfer to greeting, then auto hangup

07<extension number>#

Pick up call that’s ringing this extension

*30 + <extension number>

Remote user transfer call to an extension