It includes calling to most areas in Canada but does not include the Yukon and NWT and some independent operating telephone company areas. Call for a complete listing. US and International calls are not included in our unlimited long-distance calling package.

Fair Usage Policy

We reserve the right to immediately disconnect, modify or suspend your Service and\or offer you an alternative calling plan if we determine, in our sole and absolute discretion, that your use of the Service is, or at any time was, inconsistent with normal usage patterns or you exceed the fair usage limits set out below.

Fair Usage Limits

A non-exhaustive list of examples of uses of our Service that are generally considered to be impermissible and inconsistent with our policies include, but are not limited to, use:

• operating a call center;
• resale to others;
• auto-dialling or fax/voice blasts (IVR);
• telemarketing; or
• without live dialogue, including as a monitor, intercom or for transcription.

We evaluate customer usage in comparison to similarly situated customers, e.g., residential use under residential service plans or business use under business service plan. We may conclude that a customer's aggregate usage is outside of normal use if there are excessive:

• number of minutes of domestic and/or international use
• number of unique numbers called;
• call lengths;
• frequency of call forwarding/transferring;
• conference calling;
• calls to conference bridges
• short duration calls or chats;
• other abnormal calling patterns indicative of an attempt to evade enforcement of our Fair Use Policy.